As of July 1, 2019, Horizon BCBS will be the new health insurance medical provider for the District. Here are the steps that PEA recommends you follow should you have a problem or issue regarding your any of your new benefits:
Step 1: Contact the provider (Horizon) for medical, Express Scripts for Rx etc.
Step 2: If the problem hasn’t been resolved by the provider, you must contact Luis Rojas, Assistant Superintendent of HR, at the following email: firstname.lastname@example.org or by phone at: 973-321-0829.
*Note: P.E.A. will not have the ability to reach out to Horizon on your behalf. Thus, please address Mr. Rojas with all issues so that he can let the new broker know ASAP.